ABOUT US
WHO ARE WE
Established in 1999, TicketPlan are the original innovators and market leaders in providing booking refund solutions.
We are partnered with many of the leading ticketing companies, booking platforms, venues, events, travel providers and sports clubs across the UK, Europe and North America.
There is no one size fits all global solution when it comes to booking refund insurance and protection as each country or in the US, each State has its own rules, regulations and tax rates, they will all view the product differently.
With this in mind, we tailor our solutions to suit each of our partners’ needs and the different markets in which they operate providing a customised solution which optimises attachment and additional revenue generation.
WHY US
WHAT WE DO
TicketPlan provides protection to ticket buyers providing them with a refund if they are unable to attend pre-booked events, due to a wide range of unforeseen circunstances.
Our flexible insurance provides attendees with a piece of mind and provides your organisation with a zero cost additional revenue stream.
Implementation is simple and quick, allowing you to focus on what really matter: providing tickets to amazing experiences. Our unrivalled customer service ensures that you and your attendees can rely on TicketPlan to enhance and protect your brand.
ZERO COST INCOME
Developing a revenue stream at no cost for our partners.
ASSURANCE
We handle all refund claims, so our partners can focus on their own business.
WIDE COVERAGE PROTECTING TICKET BUYERS
WIDE COVERAGE PROTECTING TICKET BUYERS
Sickness
Unexpected illness, accident or death of the customer or one of their family member.
Burglary & Fire
Burglary or Fire in the customer’s home.
Bad weather
Weather conditions where the government warns against travel but the event still occurs or the attraction remains open.
Your cover
We tailor the insurance cover to your needs. Special requirements are taken into account wherever possible.
Armed Forces
call up
Call-up to the armed forces/cancellation of the originally agreed leave.
Witness in court
In the event of a client being summoned to court proceedings.